Mental Health Services
TRACS (Triage, Referral, Assistance and Crisis Support) is a unit where you can come for a quick referral to support services or receive direct clinical support for a range of mental health needs and crises. Your appointment will be to explore the reason you are seeking services (virtually or in person - your choice), is confidential and will last about 30-45 minutes.
How Can We Help:
- Provide support for any mental health concern
- Assist with dealing with trauma related to a recent crisis
- Explore well-being support in other units
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Provide clinical case management, resource linkage, cases coordination, and collaboration
Hours of Operation
Monday - Friday
8 a.m. to 5 p.m.
After Hours, Weekends, Holidays or University Closings: Please call 859-257-8701 (press #1)
- If you want to schedule an appointment, someone will return your call.
How to Seek Help
There are times when stress, anxiety, overwhelm or trauma are more than we can cope or manage. This can lead us to feel that there are no options available, and we may consider suicide. It is common for people to have thoughts of suicide at some time in their life. Research shows that 1 in 10 college students report having thoughts about suicide at some time during the previous year.
If you are having thoughts of suicide, please reach out now by calling 859-218-7227, walking into the TRACS office or complete this form and someone will reach out to you.
If you are at immediate risk of hurting yourself or someone else, call 911 or go to the nearest hospital emergency department.
In case of an emergency, contact UK Police:
On Campus: 911
Off-Campus: (859) 257-8573
Cell Phone: #8573
Special Note
Note that in certain cases, including instances related to abuse and violence, university staff and faculty members are legally required to report information shared with them and cannot maintain complete confidentiality in those situations. However, the staff in the TRACS (Triage, Referral, Assistance, and Crisis Support) Hub, Counseling Center, and VIP (Violence Intervention and Prevention) Center can provide private and confidential resources. This means that if a client seeks support from one of these three units and discloses information in the process of receiving counseling, advocacy, or other professional services, the staff are generally not required to make a report.
All other units within Student Success are staffed by mandated reporters.