Residence Life Employment Desk Clerk

The Desk Clerk position is a valuable member of the Residence Life staff.  Desk Clerks provide students with an on-campus job in their residence hall, so getting to work is easier than ever! As a Desk Clerk, you will gain valuable organizational and time management skills as well as provide a safe environment for others living in the residence hall.

Desk Clerks staff the main front desk area of a residence hall. Their role is to facilitate the promotion of a safe, positive living and learning environment for the students who live there. Desk Clerks primarily cover the residence hall front desk from midnight until 7:30 or 8:00 am. Some afternoon and evening hours may also be available based on the hall. Desk Clerks must display a professional, attentive, friendly, helpful attitude while working. Desk Clerks are undergraduate students and are supervised by the Resident Director and/or the Desk Operations Coordinator. Specific expectations include:

• Enforce the Visitation Policy, which requires accurate and consistent practice of requiring picture ID from visitors and requiring that guests be escorted by their hosts at all times.
• Convey accurate information to individuals requesting assistance over the telephone or in person.
• Maintain a neat and professional atmosphere in the front desk area.
• Make sure scheduled shift is covered if unable to work it.
• Contact the appropriate personnel in case of a crisis or emergency.
• Monitor the front desk and lobby area for unacceptable behavior and communicate any problems or policy violations to the Hall Director or other Residence Life staff in the facility.
• Attend regular meetings or training sessions as scheduled by the Desk Operations Coordinator.
• Complete additional duties as assigned by the Resident Director or Desk Operations Coordinator.

• Must be a full-time student, in good academic standing, at UK or a BCTC student enrolled in at least one course at UK.
• Be in good disciplinary standing with the University when hired and while employed.
• Have a minimum GPA of 2.0 when hired and while employed.
• Must be available to work at least 14 hours each pay period.
• Must have lived in a residence hall for at least one semester.

Other Information

Upon offer of employment, successful applicants must undergo a national background check as required by UK.

https://ukjobs.uky.edu/

The University of Kentucky is an Equal Opportunity Employer.